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Поточне місцезнаходження:Головна сторінка > Центр пітримки > Послепродажное обслуживание > Политика послепродажного обслуживания

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Послепродажное обслуживание

Политика послепродажного обслуживания

Дата випуску:2019-12-16 17:30 Кількість переглядів:981

Return/replacement service: 1.

Return period and exchange time.

The product can be returned within 7 days from the date of receiving it, and they can be replaced within 15 days.

The reason for returning or replacing it.

1) Within 7 days if the item (including accessories) was in good condition, you can enjoy 7 days with no reason to return it, except for the item that is not suitable for returning in caution;

2) Quality issues with product.

Three. Attention.

1) 7 days for no reason to return it, you must maintain the product (including accessories). To be in good condition, the product's surface has no streaks, no wear, no dismemberment, and other traces, all accessories for the product, information (such as product identification, package, card, instructions, accessories, etc) to be complete.

2) To return the gift/invoice (if any) must be returned simultaneously. If the gift/invoice is missing, the main product will not be able to get a full refund (no return for quality issues).

3) For storage products, the trader does not offer data export service.

4) Game products and software with license/activation information (including but not limited, just serial numbers, Enabling CDKEY, etc) do not support returns or exchanges if there are no quality issues.

5) Does not support improper return for waste materials in an office where disposable packaging has been damaged or has been used. Other products of the same type where plastic packaging is opened. And so on. It does not support a return or replacement except for the quality of the product if it is damaged during the logistics process. To avoid any unnecessary problems, it is recommended that you package them with an outside packaging provided by the shipping company when returning them, and do not tape directly on their packaging.

6) Unattended maintenance, abuse, negligence, breach, fluid leakage, mishability, incorrect installation, or problem of products due to tearing, label change, machine serial number, and inoperable anti-counterfeit mark. A night;

7) False error or result of use due to the personal use environment, there are no performance flaws and cannot handle returns or exchanges.

8) If the product is damaged, maintenance and storage are not according to the user manual, returns or exchanges can not be handled.

9) Three other warranty certificates and warranty certificates are not in accords with product and have been changed and cannot be returned or exchanged.

10) The item that runs Windows or Office does not support returns within 7 days for no reason;

11) Virtual refills products such as video games/services (including direct refills and card and cryptography products) do not support returns or exchanges after completing the order.

12) If the contents of these rules are not consistent with the description on the product description page, stick mainly to the description on the product description page.


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